Returns
You can return a product for up to 5 days after the date you purchased it.
Items purchased online must be returned to the online store.
Items purchased at retail stores must be returned at store of purchase.
Refunds
Full refunds only on received damaged products.
No refunds on kits bought thinking shells were included. Shells not included is posted on kits page and ordering page and several pages directing to what our kits contain.
Exceptions can be made at the discretion of the seller.
How to Return An Item
Communication via email or phone before returning.
Photographs of damaged product before returning is required.
Make sure all parts are included in the same packaging as received.
Contact valentinekits@aol.com